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Elevate FAQs

A new chapter in our credit union history is here!

 

New year, new us.

 

Box Elder County Credit Union is now Elevate Credit Union.

 

Changing our name is not about departing from our roots, but rather, opening ourselves up to opportunities to help and serve more people. As a member, you will experience the same great service, same great people and enjoy a fun, new look.

We know you might have questions and we are happy to answer them. Below are some frequently asked questions. If you find you have a question that isn’t listed below email info@elevatecu.com or text us at 435.723.3437.

If you want live updates as we transition to Elevate Credit Union, follow us on social media! If you already follow us, no need to do anything—our brand changes will be reflected on our existing social media accounts.

 

Frequently Asked Questions

  • As we expand into other counties and areas we wanted a name we could grow with so people understand that they too can be a member of the credit union. It’s not about departing from our roots, but rather, opening ourselves up to opportunities to help and serve more people.
  •  No. Our new name will better reflect who we already are and who we are able to serve.
  • We will officially become Elevate Credit Union on Wednesday, January 1, 2020.

  •  Not at all. The name change has no impact on member status. You and your fellow members will always be our credit union’s owners.
  • Yes!
  • Yes, the routing number will stay the same.
  • No, your Box Elder Credit Union checks can be used until they are gone.
  • Yes, they will still work.
  •  When your existing cards expire, we’ll provide you with your cool new cards that have Elevate Credit Union on them. If you don’t want to wait until your existing card expires you can request a new card for $5.
  • No. All information sent to Box Elder County Credit Union will continue to be processed by Elevate Credit Union.
  • www.elevatecu.com. You’ll be automatically directed to this new site if you put in our old web address.
  • Our employees are happy to answer any questions you may have about our new name and rebrand. Feel free to call or text us at (435) 723.3437 or visit the “Contact Us” page on our website.
  • Yes. These transactions are based off of a routing number. Our routing number will remain the same.
  • No. Your account information will remain the same. However, you will need to download our new Elevate Credit Union app in your App Store.

 

The History of Your Credit Union