You can control your cards 24/7 through your Online Banking. Just log into your Online Banking, go into the menu, and click Remote Control Cards.
Lost or Stolen
If you don’t have Online Banking to control your cards, call this number if your card has been lost or stolen.
If you believe you have been a victim of any kind of financial fraud, please call or text us immediately.
We are always on the lookout for suspicious activities. Your Elevate account is continuously reviewed by professional fraud monitoring services. There are also ways you can help prevent fraud from ever happening.
Stay educated – Stay up to date the latest scams and schemes that can separate you from your money. Practice good security habits when it comes to creating passwords, sharing information, and more. NCUA’s Fraud Prevention Center is a great place to start learning.
Stay aware – Set up custom Alerts and Notifications for your accounts and cards, which can notify you about low balances, out-of-town purchases, and more.